Security Maintenance of Odoo
Production instances
Integration and Labs instances
-
(UTC)
title: Instabliliy of services date: '2021-10-01T01:30:00.322Z' duration: 30 severity: major-outage affectedsystems:
- production
- integration_labs resolved: true modified:'2021-10-01T01:30:00.322Z'
Dear customers,
On Thursday, 1 October 2021 between 01:00 and 04:30 the platform was no longer accessible. The problem has been solved.
The Odoo load balancer (entry point) experienced a service interruption.
The Odoo instances were not impacted but were no longer accessible from the outside. Scheduled tasks and outgoing communications were not impacted.
BI/ODBC access was interrupted.
In case of problems, please do not hesitate to open an incident on support-business@camptocamp.com.
Thank you for your understanding.